Terms and Conditions

1. Town Explorer Membership Terms

These Terms and Conditions (“Terms”) govern your subscription to the Town Explorer tool (“Service”) provided by livinginitaly.life (“we”, “us”, or “our”). By subscribing to the Service, you agree to be bound by these Terms.

1.1 Subscription Plans

We offer the following subscription plans for the Town Explorer:

• Monthly Plan: Billed monthly at the current published rate.
• Quarterly Plan: Billed every three (3) months at the current published rate.
• Yearly Plan: Billed annually at the current published rate.

All plans provide unlimited access to the Town Explorer during the active subscription period.

1.2 Billing and Payment

• Subscriptions are billed in advance on a recurring basis.
• Payment is processed securely via our payment provider.
• You authorise us to charge your chosen payment method for each billing cycle.
• Prices are in USD and include applicable taxes unless otherwise stated.
• We may change subscription prices with at least 30 days’ notice. Price changes will apply from the next billing cycle.

1.3 Auto-Renewal and Cancellation

• All subscriptions automatically renew at the end of each billing period unless cancelled.
• You may cancel your subscription at any time through your account settings.
• Cancellation takes effect at the end of the current billing period. You will retain access until then.
• No partial refunds are provided for mid-period cancellations.
• We recommend cancelling at least 48 hours before your next billing date to avoid being charged for the next period.

1.4 No Refunds

All subscription payments are non-refundable.

Once you have been granted access to the Town Explorer, you have received the benefit of the Service. Because access to our intellectual property and tools is provided immediately upon payment, we do not offer refunds for any subscription plan (Monthly, Quarterly, or Yearly).

By subscribing, you acknowledge and agree that you waive any right to a refund once access has been granted.

1.5 Access and Usage

• Your subscription grants you a personal, non-transferable, non-exclusive licence to use the Town Explorer.
• You may not share your login credentials or allow others to access your account.
• We reserve the right to suspend or terminate accounts that violate these Terms or show signs of abuse.
• The Service is provided “as is” and we do not guarantee uninterrupted or error-free access.

1.6 Changes to the Service

We may update, modify, or discontinue features of the Town Explorer at any time. We will make reasonable efforts to notify subscribers of significant changes that affect the Service.

2. Digital Product Terms (Region & Lifestyle Guides)

These Terms govern the purchase and use of our downloadable digital products, including but not limited to Regional Guides, Lifestyle Guides, eBooks, and Checklists (“Digital Products”).

2.1 Licence Grant

Upon successful purchase and payment, we grant you a personal, non-exclusive, non-transferable, non-sublicensable licence to download and use the Digital Product(s) for your own personal, non-commercial use.

You may:

• Download the Digital Product(s) to your personal devices.
• Print copies for your personal use.

You may not:

• Resell, redistribute, or share the Digital Product(s) with others.
• Use the content for commercial purposes without prior written permission.
• Modify, adapt, or create derivative works based on the Digital Product(s).

2.2 Delivery

• Digital Products are delivered instantly via email and/or download link after successful payment.
• You are responsible for ensuring you have the necessary software (e.g. PDF reader) to access the files.
• We are not responsible for download issues caused by your device, internet connection, or email provider.

2.3 No Refunds

Due to the nature of digital products (instant delivery and inability to return the product once downloaded), all sales of Digital Products are final and non-refundable.

By purchasing a Digital Product, you acknowledge and agree that you waive any right to a refund once the product has been delivered.

Exceptions may be made at our sole discretion in cases of technical error on our part (e.g. you receive a corrupted or incorrect file). In such cases, please contact us within 7 days of purchase.

2.4 Updates to Digital Products

We may update or revise Digital Products from time to time to reflect new information. Updated versions may be made available to existing purchasers at our discretion. We are under no obligation to provide updates.

2.5 Copyright and Intellectual Property

All content in our Digital Products is protected by copyright and other intellectual property laws.

You acknowledge that livinginitaly.life retains all rights, title, and interest in and to the Digital Products, including all intellectual property rights.

3. General Terms

3.1 Privacy

Your use of our website, membership, and purchase of Digital Products is also governed by our Privacy Policy. Please review it carefully.

3.2 Limitation of Liability

To the maximum extent permitted by law, livinginitaly.life and its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use of or inability to use the Service or Digital Products;
• Any conduct or content of any third party;
• Unauthorised access, use, or alteration of your transmissions or content.

3.3 Governing Law

These Terms are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland.

3.4 Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website. Your continued use of the Service or Digital Products after changes are posted constitutes acceptance of the updated Terms.

3.5 Contact Us

If you have any questions about these Terms, please contact us at:

Email: [email protected]

We aim to respond to all enquiries within 5 business days.

Last updated: June 2026