Privacy Policy

1. Introduction

livinginitaly.life (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our Town Explorer tool, purchase our digital products, or interact with us in any way.

This Privacy Policy applies to all information collected through our website, services, and any related services, sales, or marketing.

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or subscribe to the Town Explorer
• Purchase digital products (Region Guides, eBooks, Checklists)
• Sign up for our newsletter or communications
• Contact us via email or contact forms
• Participate in surveys or promotions

This information may include:

• Name
• Email address
• Billing address and payment information (processed securely by third-party payment processors)
• Account login credentials
• Any other information you choose to provide

2.2 Usage and Technical Data

When you access our website or use the Town Explorer, we automatically collect certain technical and usage information, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Search queries and interactions within the Town Explorer
• Referring website or source
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our website and Town Explorer service
• To process transactions and deliver digital products
• To manage your account and subscription
• To send you important information about your account, purchases, or service changes
• To improve our website, services, and user experience
• To analyse usage patterns and trends (using aggregated, anonymised data where possible)
• To send marketing communications (with your consent where required)
• To detect and prevent fraud or unauthorised access
• To comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: With trusted third parties who assist us in operating our website, processing payments, delivering emails, or providing analytics (e.g. Stripe, email service providers, hosting providers). These parties are contractually obligated to protect your information.

• Legal Requirements: If required by law, regulation, or legal process (such as a court order or subpoena).

• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

• With Your Consent: We may share information when you have given us explicit permission to do so.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

• Remember your login status and preferences
• Analyse website traffic and performance
• Provide personalised content and recommendations

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website and Town Explorer.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account and subscription data is retained while your account is active and for a reasonable period after cancellation.
• Transaction records are kept for accounting and legal compliance purposes.
• Usage data may be retained in aggregated, anonymised form for analytical purposes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information (subject to legal obligations)
• The right to object to or restrict certain processing
• The right to data portability (where applicable)
• The right to withdraw consent (where processing is based on consent)
• The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure payment processing, encrypted connections (SSL/TLS), and restricted access to personal data.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries outside of Australia, including countries where our service providers are located. We take reasonable steps to ensure that your information receives an adequate level of protection in accordance with this Privacy Policy and applicable laws.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Effective Date” above. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

Email: [email protected]

We take privacy seriously and will respond to your enquiry as soon as reasonably possible.

Last updated: June 2026